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Personal Voicemail greeting API uploading WAV file

  • 1.  Personal Voicemail greeting API uploading WAV file

    Posted 06-05-2025 18:29

    xavier.mateu | 2024-02-01 12:39:31 UTC | #1

    Continuing the discussion from Voicemail greeting API upload wav:

    Doing some checks on this, but not successful. Anybody know then if possible to upload a wav file instead of use TTS for a personal VM greeting?

    If not, what's the sense for audioFile option and which would be the value to specify for selfUri in this case? Thanks!


    Zino_Onokpise | 2024-02-15 22:03:38 UTC | #2

    Hi xavier.mateu,

    I haven't found any documentation that can tell me if its possible to upload a wav file for vm greeting, from my knowledge I don't know of an api to do it but you can record vm using the TUI https://help.mypurecloud.com/articles/record-a-voicemail-greeting/


    xavier.mateu | 2024-02-19 10:27:23 UTC | #3

    Thanks Zino. Yeah, unfortunately, I think this is only way to do that. Thanks for your answer.


    system | 2024-03-20 10:27:54 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24425