Herms_Robert | 2023-12-08 15:28:10 UTC | #1
Hi,
follow-up on previous posting ( Post /api/v2/groups Can’t Enable Group Calls or Add Phone #
Investigating the browser console log I've found that Genesys Cloud itself is using the deprecated method PUT /api/v2/groups/{groupId}/profile to enable call functionality with that payload:
{"id":"6573xxxxxxxxxa1","state":"active","version":1,"general":{"name":[{"value":"TEST","labelKey":"name"}],"groupType":[{"value":"groups.official","labelKey":"groupType"}],"description":[{"value":"ITEST call activation","labelKey":"description"}],"memberCount":[{"value":1,"labelKey":"memberCount"}]},"owners":{"owners":[{"value":"84f5fb8f-xxxx-xxxx-xxxx-2d4f0b440f68","labelKey":"owners","guid":"84f5fb8f-xxxx-xxxx-xxxx-2d4f0b440f68","effectiveGuid":"84f5fb8f-xxxx-xxxx-xxxx-2d4f0b440f68"}]},"contactInfo":{"groupNumber":[{"rel":{"extensionid":"bb584417-15f9-416b-8fc5-f3a4a67c13df"},"value":{"extension":"910701001","acceptsSMS":false}}],"allowCallConfiguration":[{"tempId":"ember1542","value":true,"labelKey":"allowCallConfiguration"}]},"individuals":{"individuals":[]},"privacy":{"membershipVisible":[{"value":true,"labelKey":"membershipVisible"}],"groupVisibility":[{"value":"Public","labelKey":"groupVisibility"}]},"membership":{"includeOwners":[{"value":true,"labelKey":"includeOwners"}]},"policy":"4e007f86xxxx-xxxx-xxxx-8adb792ac207","organizationId":"0ba4c59a-xxxx-xxxx-xxxx-7d995202f47a","id":"4e007f86-xxxx-xxxx-xxxx-8adb792ac207"}
You can't access this deprecated functionality using the c# SDK PureCloudPlatform.Client.V2.
The only way might be to setup a low level PUT request.
@GENESYS DEV TEAM: Do you plan to integrate this deprecated and now missing functionality to the SDK's again?
BR, Robert
tim.smith | 2023-12-08 15:33:11 UTC | #2
The publicly documented interfaces are the only supported interfaces. You can request new features and share your use case at https://genesyscloud.aha.io/.
system | 2024-01-07 15:33:21 UTC | #3
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