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Post conversations job - table not found error

  • 1.  Post conversations job - table not found error

    Posted 06-05-2025 18:08

    anon65933903 | 2020-01-13 18:11:00 UTC | #1

    I need to get conversations details for interval of last 2 days and calling post API method - analyticsapi.postanalyticsconversationsdetails_jobs(query) - which returns the job id.

    Upon checking the job status using API call - analyticsapi.getanalyticsconversationsdetails_job - I am getting below error:

    apiresultjobidstatus: {'completiondate': None, 'errormessage': 'SYNTAXERROR: line 1:572: Table ' 'awsdatacatalog.analyticsdatalake.conversationdetails7c01f328d8d14d9e9e84407b957139cb ' 'does not exist', 'expirationdate': None, 'state': 'FAILED', 'submission_date': datetime.datetime(2020, 1, 13, 17, 55, 5, 581000, tzinfo=tzutc())}

    Anything I should configure in environment to have conversations details table created?


    tim.smith | 2020-01-13 18:31:28 UTC | #2

    Please open a case with PureCloud Care to investigate.


    anon65933903 | 2020-01-13 19:59:01 UTC | #3

    Sure, thanks Tim


    system | 2020-02-13 19:59:05 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6861