Legacy Dev Forum Posts

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Post_users failing with 400 error

  • 1.  Post_users failing with 400 error

    Posted 06-05-2025 18:14

    htruong | 2019-02-27 22:43:46 UTC | #1

    So trying to test out postusers to create a user. It is erroring out and failing via both the API Explorer as well as via Python API SDK. The user is still being created, as I can see the new user in the PureCloud GUI under persons, but it doesn't provide a response to allow patchusers for adding remaining details.

    Via API Explorer

    https://developer.mypurecloud.com/developer-tools/#/api-explorer

    /api/v2/users

    BODY { "name": "direct api", "email": "directapi2@affirm.com", "password": "<some password>" }

    RESPONSE { "status": 400, "code": "bad.request", "message": "The requested operation failed with status 400", "contextId": "633ab24e-1bc8-479b-8044-6544cff45a83", "details": [], "errors": [] }

    Via Python API

    createuserbody = PureCloudPlatformClientV2.CreateUser() createuserbody.name = 'apiload4' createuserbody.email = 'apiload4@affirm.com' createuserbody.password = '<somepassword>'

    apiinstance = PureCloudPlatformClientV2.UsersApi() current = apiinstance.postusers(createuser_body)

    HTTP response body: {"status":400,"code":"bad.request","message":"The requested operation failed with status 400","contextId":"51e237f5-f34d-48d5-a386-fa15d4193b23","details":[],"errors":[]}

    tim.smith | 2019-02-28 15:41:04 UTC | #2

    Please report this issue to PureCloud Care so it can be prioritized and fixed. This has been an issue for a long time. The password doesn't meet password requirements, so it's kicking back a 400. But the bug that you need to report is two part:

    1. The error message about the password isn't being included in the error response. It absolutely should be.
    2. The user shouldn't be created if any part of the user creation fails.

    htruong | 2019-02-28 16:09:32 UTC | #3

    Ah ok. That explains it. Thanks for help.

    system | 2019-03-31 16:09:34 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 4695



Related Content