vrvoice1 | 2017-02-07 12:20:35 UTC | #1
Hi, I want to know if there is a way to get the previous presence status. The scenario: I got a presence notification with a new status. Now I want to know if the previous status was "OFFLINE" or not, because if the status was "OFFLINE" the user has login to PureCloud if not it's only a simple status change.
Regards,
Sven
tim.smith | 2017-02-07 14:43:54 UTC | #2
You can use POST /api/v2/analytics/users/details/query with a filter on the user you want. It will return their detailed presence information for the specified interval.
system | 2017-08-28 19:31:54 UTC | #3
This post was migrated from the old Developer Forum.
ref: 890