rocco52 | 2018-11-21 14:28:16 UTC | #1
Hello
I have integrated PureCloud with G-Suite to log in to PureCloud. I followed the following guide to the knowledge base: https://help.mypurecloud.com/articles/add-google-g-suite-single-sign-provider/
But this integration doesn't work.
This is the information about SAML app in G-Suite:
Issuer URI and Target URI https://image.ibb.co/e9WPnA/20181121-01.png
URL ACS https://image.ibb.co/mL5jnA/20181121-02.png
The SAML have permissions for all users. https://image.ibb.co/m7ygZq/20181121-03.png
This is the information in PureCloud https://image.ibb.co/dXUASA/20181121-04.png
When I try to login with Google https://image.ibb.co/mH4ASA/20181121-05.png
It throws a error 404 page https://image.ibb.co/kQb1Zq/20181121-06.png
I have waited 48 hours, but it doesn't work.
Do you know what could be the problem?
Thank you!
heymagurany | 2018-11-21 17:29:13 UTC | #2
Hi rocco52 Try swapping Issuer URI (URI de emisor de G Suite) and the Target URI (URI de destino) field values. I did some testing and it seems like the target URI needs to have the /idp segment at the end of the path.
rocco52 | 2018-11-21 18:48:56 UTC | #3
Hello heymagurany
I did what you said and it works.
Thank you!
system | 2018-12-22 18:48:57 UTC | #4
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