Legacy Dev Forum Posts

 View Only

Sign Up

Problem using /api/v2/conversations/{conversationId} API

  • 1.  Problem using /api/v2/conversations/{conversationId} API

    Posted 06-05-2025 18:32

    jcastro | 2024-08-15 20:49:13 UTC | #1

    Hello

    Can someone help me with a problem I am having right now when trying to consume the /api/v2/conversations/{conversationId} API from a Genesys Cloud Data Action

    When I try to consume it show the following error.

    According to the documentation, the user used in the integration must have this permissions

    The Oauth user used for the integration already has that permission.

    I tried using others API like /api/v2/conversations/settings API and it works well.


    system | 2024-09-14 20:49:36 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27923