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Problem with installing a bridge server

  • 1.  Problem with installing a bridge server

    Posted 06-05-2025 18:40

    yohan394 | 2017-03-21 14:51:08 UTC | #1

    Hi.. I think this is not a right place to ask this question.. but

    it has been a week since I asked this question through support team, and I am not getting a proper response..

    So I am asking u guys if you know how to solve this..

    We are trying to install a bridge server, and we are getting this message after putting token generated on the website.

    The message we are getting is in Korean, and if I translate it,

    Program or feature "\??\c:\windows\temp\inin-bridgeserver-v3\7z.exe" can not start or run because it is incompatible with 64-bit version Windows. Contact your software vendor to make sure you have a version that is compatible with 64-bit Windows.

    I checked the requirements for a bridge server, and I am positive that those requirements are met.

    Not sure why we get two question marks for the path.

    Would you please provide a way to solve this problem??

    Thanks you in advance.


    RogierBosch | 2017-03-20 13:35:09 UTC | #2

    Sorry, I can't help you..Did you try : https://community.mypurecloud.com/s/ ?


    yohan394 | 2017-03-20 14:07:59 UTC | #3

    I will try that.

    Thanks for the quick response.


    system | 2017-08-28 19:33:09 UTC | #4


    This post was migrated from the old Developer Forum.

    ref: 1072