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  • 1.  Problems accessing the new billing APIs.

    Posted 21 days ago
    The new billing APIs have been responding with errors since the end of last month. Does anyone know why this is happening?

    /api/v2/billing/contracts

    /api/v2/billing/contracts/invoices

    When will they be working correctly again so we can continue testing?

    #BetaAnnouncement
    #NewFeatures

    ------------------------------
    Misael Eduardo Rodriguez Acevedo
    Engineer Specialist
    ------------------------------


  • 2.  RE: Problems accessing the new billing APIs.

    Posted 20 days ago

    Same here - not even mock data.  No matter what you send in, it gets the malformed error. 



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Problems accessing the new billing APIs.

    Posted 19 days ago

    Hello Misael,

    Do you know exactly when you saw this started happening? I will check internally to see if there was some change that may have caused this.



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    Jason Kleitz
    Online Community Manager/Moderator
    ------------------------------



  • 4.  RE: Problems accessing the new billing APIs.

    Posted 19 days ago

    Hello Jason;

    The last time we received a satisfactory response from these APIs was on April 6, 2026.



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    Misael Eduardo Rodriguez Acevedo
    Sixbell Colombia S.A.S.
    Engineer Specialist
    misael.rodriguez@sixbell.com
    ------------------------------

    Original Message


  • 5.  RE: Problems accessing the new billing APIs.

    Posted 18 days ago

    I have been complainng to the PM and development teams for over a year on this API.  It is NOT going to work for us and I would guess for most partners out there.



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


  • 6.  RE: Problems accessing the new billing APIs.

    Posted 13 days ago

    Thank you all for escalating. We are working to bring the data back online. Our apologies. 



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    Isla Taylor
    IT Director - Customer & Partner Digital Experience
    ------------------------------



  • 7.  RE: Problems accessing the new billing APIs.

    Posted 12 days ago

    Hi Isla,

    Thanks for your response. I look forward to your confirmation so we can run more tests in this APIs.



    ------------------------------
    Misael Eduardo Rodriguez Acevedo
    Sixbell Colombia S.A.S.
    Engineer Specialist
    misael.rodriguez@sixbell.com
    ------------------------------

    Original Message


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