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Problems with Edge Metrics notification

  • 1.  Problems with Edge Metrics notification

    Posted 06-05-2025 18:06

    vrvoice1 | 2021-05-10 07:27:13 UTC | #1

    Hello, we would like to monitor our edges and use the notification topic v2.telephony.providers.edges.{edgeId}.metrics for this purpose Unfortunately, there seems to be a bug here:

    Newtonsoft.Json.JsonReaderException: JSON integer 3140657152 is too large or small for an Int32. Path 'eventBody.memory[0].availableBytes', line 1, position 573.

    I think here in the EdgeMetricsTopicEdgeMetricMemory class Int is just too small or are we doing something else wrong? Other notifications work fine though.

    Greetings Sven


    anon11147534 | 2021-05-10 08:51:37 UTC | #2

    Hi Sven,

    Another customer has reported this issue previously. I raised a bug report with the relevant team but they haven't begun work to fix the issue yet.

    In the meantime, you could follow the instructions I gave to the previous customer on how to change the variables and build the SDK locally: https://developer.mypurecloud.com/forum/t/edge-metrics-trunk-metrics-deserialization-issue/10426/7?u=ronan.watkins


    vrvoice1 | 2021-05-10 08:51:31 UTC | #3

    Hi Ronan, thanks for that.

    Regards, Sven


    system | 2021-06-10 08:59:15 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 10858