Marcel_Ueno | 2023-08-22 23:05:41 UTC | #1
Our job that fetches the conversations rely on the conversationEnd to be included in the Interval, before it was working like this, pretty much how this topic is explaining https://developer.genesys.cloud/forum/t/interval-difference/7773?u=marcel_ueno, but now if the conversationStart is not in the interval range we don't return it anymore, since when it's changed?
Marcel_Ueno | 2023-08-22 23:13:48 UTC | #2
Can we get back the old behaviour adding something like a boolean param considerAllEventsInTheInterval
Marcel_Ueno | 2023-08-22 23:14:37 UTC | #3
This is how it's described in the documentation currently:
Specifies the date and time range of data being queried. Results will only include conversations that started on a day touched by the interval. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss
Eos_Rios | 2023-08-23 12:36:51 UTC | #4
If the API is behaving in a way inconsistent with the documentation or has changed without any official announcement of that intended change that should be reported through a customer care incident.
system | 2023-09-23 12:36:57 UTC | #5
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