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Pure Cloud - Subscribe for a topic, that will notify about call events for all agents/extensions

  • 1.  Pure Cloud - Subscribe for a topic, that will notify about call events for all agents/extensions

    Posted 06-05-2025 19:24

    IgorCloud | 2023-10-17 14:14:33 UTC | #1

    I am using Genesys Pure Cloud SDK, WebSocket to receive notification from Pure Cloud about agent calls. Question: Does Genesys API have an option to subscribe for a topic, that will notify about call events for all agents/extensions for a specific tenant?

    system | 2023-11-17 14:15:11 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 22585



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