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Purecloud Node.js library not working

  • 1.  Purecloud Node.js library not working

    Posted 06-05-2025 18:01

    vikkey321 | 2016-09-26 17:25:46 UTC | #1

    I installed purecloudapisdk_javascript and purecloud and used the below sample code:

    // Node.js - Client credentials strategy var pureCloudSession = require('purecloudapisdk_javascript'); var purecloud = require("purecloud");

    var session = purecloud.PureCloudSession({ strategy: 'client-credentials', clientId: 'my keys', clientSecret: 'my keys' });

    // Browser - Implicit strategy

    pureCloudSession.login() .then(function() { // Do authenticated things console.log("authenticated"); });

    <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/56e8b102dbbb6b718737e193a7533f501d2d267d.png" width="690" height="387">

    but getting the above error. I tried to search in forum. I am trying to integrate pure node.js application with pure cloud. Is purecloud api provided for node.js stable? or I am doing something wrong?

    KevinGlinski | 2016-09-26 17:30:25 UTC | #2

    remove line 2, this code is working for me

    var purecloud = require('purecloudapisdk_javascript');

    var session = purecloud.PureCloudSession({ strategy: 'client-credentials', clientId: process.env.purecloudclientid, clientSecret: process.env.purecloud_secret, timeout: 10000, environment: 'mypurecloud.com' });

    session.login()

    vikkey321 | 2016-09-26 17:43:40 UTC | #3

    Hey Kevin, Thank you very much. I am noobs to purecloud .I followed your suggestion and now, I am not getting any error. Can you tell me how do we write 'after login funcion'. I am trying to write equivalent for this example https://developer.mypurecloud.com/api/tutorials/call-list-management/#javascript .

    KevinGlinski | 2016-09-26 17:47:52 UTC | #4

    the JS library uses async promises so you need a .then or .error chained after the login. from that tutorial you have

    pureCloudSession.login().then(function(){ addContactToList("John Doe", "3172222222"); });

    so everything that happens within the

    .then(function(){ addContactToList("John Doe", "3172222222"); });

    is called after the login succeeds

    vikkey321 | 2016-09-26 17:49:47 UTC | #5

    KevinGlinski, post:4, topic:433
    hing that

    Thank you Again for quick response. See <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/3e56a370f49a2723255702ccdbd0732bb7b3d05f.png" width="690" height="387"> Still facing issue with that

    var purecloud = require('purecloudapisdk_javascript');

    var session = purecloud.PureCloudSession({ strategy: 'client-credentials', clientId: 'xx', clientSecret: 'xx', timeout: 10000, environment: 'mypurecloud.com' });

    purecloud.login() .then(function() { // Do authenticated things console.log("authenticated"); });

    KevinGlinski | 2016-09-26 17:50:28 UTC | #6

    should be session.login()

    vikkey321 | 2016-09-26 18:04:33 UTC | #7

    Thank youl. This is another related issue which I have been facing when I tried this around a week back: <img src="//inin-prod-use1-developerforum.s3.amazonaws.com/original/1X/239bdf43c6602603751f5fe7ba3a4a1572ecdea0.png" width="690" height="387"> var purecloud = require('purecloudapisdk_javascript');

    var session = purecloud.PureCloudSession({ strategy: 'client-credentials', clientId: 'xx', clientSecret: 'xx', timeout: 10000, environment: 'mypurecloud.com' });

    var outboundApi = new OutboundApi(purecloud); var notificationsapi = new NotificationsApi(purecloud);

    function addContactToList(name, number){ var contactData = [ { "contactListId": contactListId, "data": { "Name": name, "Number": number }, "callable": true } ];

    outboundApi.postContactlists.ContactlistId.Contacts(contactListId, contactData, true).then(function(){ console.log("contact added to list") }); }

    session.login().then(function() { // Do authenticated things addContactToList("John Doe", "3172222222"); });

    vikkey321 | 2016-09-26 19:51:02 UTC | #8

    I maybe wrong, but even after using your code, it doesn't gives any error or response. The samples provided in node.js by purecloud, most of them don't work.

    KevinGlinski | 2016-09-26 20:14:49 UTC | #9

    The .then function isn't being called?

    vikkey321 | 2016-09-27 01:43:53 UTC | #10

    .then function is being called directly.

    KevinGlinski | 2016-09-27 01:46:39 UTC | #11

    that means you have an authenticated session, what is it not doing that you are expecting it to do?

    vikkey321 | 2016-09-27 01:48:04 UTC | #12

    I am writing a program to initiate simple login, and will print something after login is succesfull.

    system | 2017-08-28 19:27:31 UTC | #13

    This post was migrated from the old Developer Forum.

    ref: 433



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