VPapesh | 2017-12-01 22:35:27 UTC | #1
I have a customer building a Bridge connector for SQL (premise Bridge). Customer's environment is HIPAA enabled. Questions are: what method is used for transferring data from the Bridge server to PureCloud? Is there a link to a resource to share with their information security department? When using that data in Architect or a screen pop, how is it protected in transit? Does HIPAA enablement affect this in any way?
anon43424206 | 2017-12-04 22:16:32 UTC | #2
All of the communication between Bridge Server & PureCloud is over TLS 1.2 channels. For Data Dips that is specifically over a mutually authenticated TLS websocket. Keep in mind that securing local/prem resources is up to the customer and may require installing Bridge Server on a Windows VM/server with encrypted storage if sensitive PII is in use.
All Bridge Security features are the same regardless of whether HIPAA compatibility is enabled for the org.
system | 2018-01-04 22:16:47 UTC | #3
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