Soundarajan_Sridevi | 2022-10-12 14:52:23 UTC | #1
Hi ,
Can anyone please give us some insights on these queries,
- To migrate a web chat (either version 2 or guest chat api), what would be the amount of work required?
- Do we have to re write our existing architect flow if we have to migrate from Guest chat to Web messenger?
- Is there are any significant differences between an inbound chat flow and an inbound message flow that's used for web messenger?
Thanks
Angelo_Cicchitto | 2022-10-12 15:20:30 UTC | #2
Hi - hopefully this link can help address most of questions around migration from Web Chat to Web Messaging: https://help.mypurecloud.com/articles/web-chat-to-web-messaging-migration-and-impact/
system | 2022-11-11 15:20:42 UTC | #3
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