Welcome Community

Hello 

Have query: I am going to remove attempts control and Rule sets for an existing campaign. Do we need to recycle?

Hi Nitin

From my understanding its not required to recycle the campaign when making these changes to the calling list - https://help.genesys.cloud/articles/edit-existing-campaign/

Regards

@Nitin Devramshinde,

The official documentation informs that some configurations do not require recycling and campaign stop, these are:

• Rule sets
• DNC lists
• Contactable time sets
• Abandon rate
• Script
• Division
• Caller ID name and number

The changes take effect immediately.

https://help.genesys.cloud/articles/edit-existing-campaign/

------------------------------
---------------------
Edgar Dreger
Senior Genesys Analyst
---------------------
------------------------------

Hello @Nitin Devramshinde 

The official documentation informs that some configurations do not require recycling and campaign stop.

https://help.genesys.cloud/articles/edit-existing-campaign/