Dileep_kaRanki | 2024-04-10 12:49:33 UTC | #1
Hi Team, I have few queries
- do we have any endpoint for getting User Login time and Logout time of a day.
- do we have any endpoint for getting Agent Login time and Logout time of a day.
Eos_Rios | 2024-04-10 13:09:42 UTC | #2
- Nothing logs user usage that can be accessed via API.
- https://developer.genesys.cloud/forum/t/api-login-logout/19138/5
Dileep_kaRanki | 2024-04-10 14:31:36 UTC | #3
You're telling to check System Presence but I want to use any 30 minute period with the highest number of agents logged in at the same time for each day
Eos_Rios | 2024-04-10 14:56:20 UTC | #4
What you want to do with it doesn't change the options available.
These are the Legos you got, happy building!
Dileepkaranki | 2024-04-10 18:07:15 UTC | #5
I think we need to refer Forum
system | 2024-05-11 18:07:42 UTC | #6
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