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Querying the Outbound Audit API

  • 1.  Querying the Outbound Audit API

    Posted 06-05-2025 18:28

    Devon_Cormack | 2023-11-09 21:09:47 UTC | #1

    Hello, I'm trying to query the Outbound Audit API and am struggling with the filter operators. I am getting a response telling me the filter operator is incorrect. What are permissible values for filter operator? Is there a resource I should be consulting for this? Thank you!

    Endpoint: https://api.{{environment}}/api/v2/outbound/audits

    Body: { "queryFields": [ "campaignName" ], "queryPhrase": "Day0", "filters": [ { "name": "timestamp", "type": "DATE", "values": [ "2023-11-08" ], "operator": ">" } ] }

    Thanks for your help!!


    jacobshaw | 2023-11-15 15:39:35 UTC | #2

    HI @Devon_Cormack The Outbound Audit API is slated to be replaced by the Audit APIs

    I would recommend using this resource instead https://developer.genesys.cloud/platform/audit/#post-api-v2-audits-query The docs for this resource list valid filter keys as: UserId, TrusteeOrganizationId, ClientId, Action, EntityType, EntityId

    Deprecation announcement here: https://developer.genesys.cloud/forum/t/deprecation-outbound-search-audits-api/21356


    system | 2023-12-15 15:39:38 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 23043