Legacy Dev Forum Posts

 View Only

Sign Up

Questions about AudioHood’s customConfig settings

  • 1.  Questions about AudioHood’s customConfig settings

    Posted 06-05-2025 19:04

    miaobk | 2024-05-09 06:01:05 UTC | #1

    I have a few questions about AudioHook.

    I have looked up some information about AudioHook. https://developer.genesys.cloud/devapps/audiohook/session-walkthrough#open-transaction

    Based on the information I found, it seems thatopen-transaction includes a custom Config parameter. I would like to know how to use this parameter effectively.

    Currently, open-transaction includes some basic phone information. Is it possible to obtain additional information, such as the phone's Direction(inbound or outbound )and operator details, through the custom Config?

    If so, could you please explain how to set the desired data on the custom Config settings page?

    Thanks


    system | 2024-06-09 06:01:48 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 26183