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Queue assignment information across all agents in a PureCloud

  • 1.  Queue assignment information across all agents in a PureCloud

    Posted 06-05-2025 18:13

    HirotoMasaki | 2018-05-29 03:08:15 UTC | #1

    /api/v2/users/{userId}/queues provides us with a capability to list up all the queues assigned to a user. But in order to get this information across all agents in a given PureCloud org, what would we do? Do we have to loop this process? Note that the question comes from an existing customer who has 400-500 agents in their org, and they are kind of reluctant to process a loop (not that efficient in their view). Let me know. Thanks.


    tim.smith | 2018-05-29 13:38:45 UTC | #2

    See the information about API Paging.


    system | 2018-06-29 13:38:47 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2920