Gil_Chavez | 2020-06-10 04:00:43 UTC | #1
/api/v2/routing/queues/{queueId}
When I check the queueID I get the following information:
Is there a way to get a history or time range of the dateModified and modifiedBy values?
Jerome.Saint-Marc | 2020-06-10 12:35:13 UTC | #2
Hello,
Did you have a look at the Audits API already? It seems to be what you are looking for.
See here for Audits API (in Platform API): https://developer.mypurecloud.com/api/rest/v2/audit/index.html See "Queue" entity in "Contact Center" section of the Action List: https://developer.mypurecloud.com/api/rest/v2/audit/actioncatalog.html And how to create and run the audits query: https://developer.mypurecloud.com/api/rest/v2/audit/auditquerycreate.html
Regards,
Gil_Chavez | 2020-06-10 14:52:24 UTC | #3
Thank you for the quick response. I'll check that out!
system | 2020-07-11 14:52:27 UTC | #4
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