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  • 1.  Refused to connect

    Posted 06-05-2025 19:05

    nmunro | 2024-10-21 19:47:04 UTC | #1

    I am adding a URL for my embedded iFrame App and see this mesage "refused to connect" to my URL. Is there something I need to add in the settings to bypass this?


    Zino_Onokpise | 2024-10-25 20:21:56 UTC | #2

    Hi @nmunro

    You may need to add more information about your problem, like code, config etc


    Orhun | 2024-10-29 22:10:13 UTC | #3

    Hi,

    It's a content security policy issue. The page you embed within the frame should return a 'content-security-policy' header with the value of Genesys Cloud agent desktop origin in response headers, allowing the browser to display content from your site within the Genesys cloud frame.

    Here's the sample header from my client app integration;


    system | 2024-11-29 22:10:16 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 29986