masahiro.motoori | 2024-08-19 05:13:46 UTC | #1
Regarding the search with divisionId in conversations participants attributes search, I followed the documentation page below and executed the conversations participants attributes search, but I couldn't filter by divisionId. If anyone has information on this, please let me know. https://developer.genesys.cloud/organization/search/conversation-participant-attribute-search
The searches with conversationId, startTime, and endTime were successful. However, only the search with divisionId failed. https://developer.genesys.cloud/organization/search/conversation-participant-attribute-search#searchable-fields
jacobshaw | 2024-08-19 21:06:00 UTC | #2
Hi @mashahiro.motoori If the API response is not matching the documentation, please open a case and work with Genesys Cloud Care to get this resolved
masahiro.motoori | 2024-08-20 02:05:21 UTC | #3
Hi @jacobshaw,
Thank you for your response. I’ll proceed with opening a case with Genesys Cloud Care to investigate this further. I appreciate your guidance on this issue.
Best regards,
system | 2024-09-19 02:06:16 UTC | #4
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