Jonas_Jonsson | 2019-10-31 13:10:59 UTC | #1
When you create a new Web Services Data Action under Admin > Integrations > Integrations you get four template actions. And when you create another integration you get four new. And then it goes on and on... If you are integrations heavvy you'll pretty soon be filled with multiple pages of template actions which is quite anoying.
Is there any way to remove these static actions or not include them when creating a new integration?
Jason_Mathison | 2019-10-31 14:22:24 UTC | #2
Hi Jonas,
Eliminating the static actions that are included with the web service integration is something we have been discussing for a while, but do not expect to take action on for a bit. Feel free to submit a story to https://purecloud.ideas.aha.io/ideas/ to help us prioritize this.
As a short term work-around, you can use the "Type" dropdown in the UI to only look at custom actions.
--Jason
system | 2019-12-01 14:31:15 UTC | #3
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