Dan_Fontaine | 2023-06-07 16:56:52 UTC | #1
Hi I have been testing Predictive Engagement functionality browsing a website as an unknown user. I am using the Messaging snippet in all pages. When testing, I found that I was able to clear the cache and data in my browser, close the browser (Chrome), and then re-engage with the site to get the Action Maps to function. That worked for awhile and now it is not for some reason.
Is there a better way to clear session / journey data associated with an ephemeral (unknown) contact? I know that if you know the contact ID you can use the API. But, I do not know how to get the contact ID for an unknown user. Any help would be appreciated.
Angelo_Cicchitto | 2023-06-14 11:46:17 UTC | #2
Hi - can you provide more details on the use-case you are trying to solve?
Dan_Fontaine | 2023-06-14 17:43:44 UTC | #3
So, I just want to clear the journey data. The GDemo Treasure Bank site has this functionality and I would like to duplicate it so that I can test with no journey history or information.
Dan_Fontaine | 2023-06-26 13:27:16 UTC | #4
Thoughts? Suggestions?
system | 2023-07-26 13:27:22 UTC | #5
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