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Replacing Prompts Inside Flows Programmatically

  • 1.  Replacing Prompts Inside Flows Programmatically

    Posted 06-05-2025 18:31

    SlidingKentucky | 2024-08-05 08:30:15 UTC | #1

    Hi,

    I would like to replace the prompts inside flows programmatically. In other words, the flow is referencing Prompt A, and I would like to replace it with Prompt B. I assume we can probably store the name of the prompt inside a DB and just do a DB dip to retrieve the current name; however, if there is a way to do it via API directly in Genesys without relying on a DB, it would just make things easier for me.

    Thanks!


    system | 2024-09-04 08:30:52 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27656