Mirko_Jessulat | 2023-07-07 09:04:47 UTC | #1
Hi,
which API endpoint can be used to request the results of the dialer's attempts to dial the records of a Genesys contact list via an outbound campaign? The aim is to evaluate the dialling attempts that are not saved in the interaction details, e.g. with the result "ININ-OUTBOUND-AMBIGUOUS".
John_Carnell | 2023-07-07 17:20:05 UTC | #2
Hi Mirko,
Have you look at the GET /api/v2/outbound/callanalysisresponsesets endpoint?
Thanks, John Carnell Director, Developer Engagement
system | 2023-08-06 17:20:36 UTC | #3
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