spatil | 2024-12-13 17:23:08 UTC | #1
Could you please share the API details required to retrieve Genesys call or conversation details? We are looking for information on how to:
- Access call records or conversation data.
- Authenticate and configure the API integration.
- Understand any specific parameters or payload requirements.
If there is any documentation or guidance available, it would be greatly appreciated. Additionally, please let us know if any specific configurations or permissions are needed on our end to access this data.
Thank you for your assistance! Looking forward to your response.
system | 2025-01-13 17:23:41 UTC | #2
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