dgarciac | 2022-09-28 08:19:37 UTC | #1
Good morning,
Does anyone have any ideas on building a request via API that sets a conference to 3? I have seen the option to do a transfer with query, but would need the option to turn it into a conference to 3.
Thanks,
Español---------------- Buenos días,
¿Alguien tiene alguna idea de construir una petición vía API que establezca una conferencia a 3? He visto la opción de hacer una transferencia con consulta, pero necesitaría la opción de convertirlo en una conferencia a 3.
Muchas gracias,
tim.smith | 2022-09-28 13:33:09 UTC | #2
One way is to do a consult transfer: https://developer.genesys.cloud/routing/conversations/call-handling-guide#consult-transfer-switch-parties. The other is to create a conference using PATCH /api/v2/conversations/calls/{conversationId}.
system | 2022-10-29 13:33:47 UTC | #3
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