dkprado | 2018-07-13 16:58:39 UTC | #1
Hi there. Is there an API entry point for Restarting a given Softphone?
tim.smith | 2018-07-13 13:57:48 UTC | #2
What do you mean "restart a softphone"? What are you trying to accomplish? A WebRTC station is just an audio connection between the edge and a web browser.
dkprado | 2018-07-13 14:03:35 UTC | #3
Thanks for the quick response.
Under Telephony / Phone Management / Phones / Edit Phone, we have the option to Restart Phone. This has been necessary sometimes during phone issue troubleshooting. We would like to have the ability to automate this for a particular step in our troubleshooting script.
tim.smith | 2018-07-16 12:56:41 UTC | #4
You can use POST /api/v2/telephony/providers/edges/phones/{phoneId}/reboot or POST /api/v2/telephony/providers/edges/phones/reboot to reboot phones. However, you cannot reboot a WebRTC phone; the API will return a 200, but it doesn't do anything. You cannot reboot WebRTC phones through the UI either.
dkprado | 2018-07-18 14:28:27 UTC | #5
Thank you Tim. This is exactly what I needed.
system | 2018-08-18 14:28:29 UTC | #6
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
ref: 3176