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Restore Archived Recordings using API

  • 1.  Restore Archived Recordings using API

    Posted 06-05-2025 18:20

    Arturo.ruiz | 2021-11-18 19:40:51 UTC | #1

    Hello,

    What API methods can I use to restore archived recordings?


    anon11147534 | 2021-11-22 16:46:31 UTC | #2

    Hi Arturo,

    PUT /api/v2/conversations/{conversationId}/recordings/{recordingId} Description: Updates the retention records on a recording. Currently supports updating and removing both archive and delete dates for eligible recordings. A request to change the archival date of an archived recording will result in a restoration of the recording until the new date set. The recording:recording:view permission is required for the recording, as well as either the recording:recording:editRetention or recording:screenRecording:editRetention permissions depending on the type of recording.


    system | 2021-12-23 16:47:12 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 12700