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Retrieve event metadata with notification listener

  • 1.  Retrieve event metadata with notification listener

    Posted 06-05-2025 19:24

    Jeremy_MONZO | 2023-05-26 09:41:41 UTC | #1

    Hello, I encounter difficulties for make a second update in the WFM schedule with the guideline provided https://developer.genesys.cloud/useragentman/workforcemanagement/upload-update-schedule.

    So I would like retrieve event metadata when the schedule update failed. Until now, I have susbscribed to the notification topic `v2.workforcemanagement.businessunits.{id}.schedules but I get only this output : { "status": "Error", "operationId": "786f58c5-c53e-441f-b819-9ab2a5a10e1b", "eventType": "Update" } this output cannot enable to troubleshoot this issue. Can you indicate which notifcation uses or way for trace the issue

    Thanks jeremy

    system | 2023-06-26 09:42:07 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 20141



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