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S3 Integration for Calls with Multiple Recordings

  • 1.  S3 Integration for Calls with Multiple Recordings

    Posted 06-05-2025 19:03

    nick.wright | 2023-08-22 15:27:36 UTC | #1

    I have an S3 integration configured and the trunk is configured for dual recordings, which means that each conversation could have multiple recordings. When I run the export , it appears that only the first recording is exported. The metadata, while listing the multiple user IDs, does not list multiple recording IDs, making it impossible to get the second recording from the API.

    Has anyone had this issue and how have you overcome it?


    system | 2023-09-22 15:28:19 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 21639