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Salesforce Data Action failing

  • 1.  Salesforce Data Action failing

    Posted 06-05-2025 18:43

    dgabriel | 2022-11-11 16:51:54 UTC | #1

    Hi,

    I'm having problems with testing Salesforce data actions. I'm testing the Get Contact By Phone Number action and I am getting this result:

    {
      "message": "You are not authorized to perform the requested action.",
      "code": "not.authorized",
      "status": 403,
      "messageParams": {},
      "contextId": "ffc94147-9d09-4833-aa0a-268e552aa575",
      "details": [
        {
          "errorCode": "ACTION.REMOTE_ENDPOINT"
        }
      ],
      "errors": [
        {
          "message": "REST call for action execute failed. Message: Request to backend service failed. Response from web service: [{\"message\":\"The REST API is not enabled for this Organization.\",\"errorCode\":\"API_DISABLED_FOR_ORG\"}] [ffc94147-9d09-4833-aa0a-268e552aa575]",
          "code": "NOT_AUTHORIZED",
          "status": 403,
          "messageParams": {},
          "details": [],
          "errors": []
        }
      ]
    }

    I've used multiple phone numbers and I'm still getting an error. I'm not too sure what the fix is.

    I appreciate any help! Thanks


    Jason_Mathison | 2022-11-11 20:12:21 UTC | #2

    Hi dgabriel,

    I would start by dealing with this in the error response:

    dgabriel, post:1, topic:17187
    Response from web service: [{\"message\":\"The REST API is not enabled for this Organization.\"

    --Jason


    system | 2022-12-12 20:12:39 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17187