Legacy Dev Forum Posts

 View Only

Sign Up

Salesforce Ecomm with Genesys chat

  • 1.  Salesforce Ecomm with Genesys chat

    Posted 06-05-2025 19:27

    vinaykodandaram | 2025-01-09 22:48:02 UTC | #1

    Hello,

    We have configured the Genesys chat from the salesforce Ecom platform, where there is no issue from the users end. everyone is able use the functionality. But the issue here is for some reason in the back the we are getting below mentioned errors continuously which is login failures.

    https://api.usw2.pure.cloud/api/v2/webdeployments/token/oauthcodegrantjwtexchange Status: 401 Duration: 733 ms https://api.usw2.pure.cloud/api/v2/webdeployments/token/oauthcodegrantjwtexchange


    system | 2025-02-09 22:48:29 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 31125