Genesys Cloud CX - Beta HQ

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  • 1.  Screen Monitoring Beta

    Posted 20 days ago

    Does anyone know how to sign up for the new screen monitoring beta?


    #BetaUpdate

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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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  • 2.  RE: Screen Monitoring Beta

    Posted 20 days ago

    Hey Robert, I think this one will be a closed BETA.
    If you provide your CSM (or TAM) with the orgs you need, he/she can request the PM Team to enable it. (subject to approval)



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    Hercules Ferreira
    Senior Technical Account Manager
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  • 3.  RE: Screen Monitoring Beta

    Posted 19 days ago

    Excited to verify how it works and if we can participate (coach)



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    Josué Reis
    Product Specialist
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  • 4.  RE: Screen Monitoring Beta

    Posted 12 days ago

     I truly hope we get that functionality very soon.!!!



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    Carlos Gutierrez
    Solution Consultant
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  • 5.  RE: Screen Monitoring Beta

    Posted 7 days ago

    I'm very excited about the possibility of this new functionality and hope it becomes available in the near future.



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    Giulia Barros
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