vrvoice1 | 2021-02-02 11:05:03 UTC | #1
Hello, I would like to search for users with a specific skill via /api/v2/users/search. Unfortunately I only get an empty result. Am I doing something wrong?
POST /api/v2/users/search
{ "sortOrder": "ASC", "sortBy": "id", "pageSize": 100, "expand": ["skills"], "query": [ { "fields": ["skills.name"], "value": "TEST", "type": "Exact" } ]
}
Regards, Sven
tim.smith | 2021-02-03 17:23:08 UTC | #2
Use the field name routingSkills in the query and it should work. This isn't documented anywhere, but I've asked internally that this information be made publicly available. It will help with prioritization of that release of information if you can request that search fields be documented by submitting an idea at https://genesyscloud.ideas.aha.io/.
vrvoice1 | 2021-02-04 07:31:31 UTC | #3
Hi Tim, thanks a lot for this info. It works great. I will create an idea for it.
Regards, Sven
system | 2021-03-07 07:44:06 UTC | #4
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