Kevin_Qi | 2018-11-05 05:54:26 UTC | #1
Dear All,
One of our customers is preparing to setup email queue/s for the digital team and they will forward relevant emails on their Exchange server.
Their security team is asking what protection PureCloud has for a ‘denial of service’ attack on the email which I guess means flooding the email address.
We have raised a support ticket ( [0002398387]) however support team suggested us to seek advice from this forum. Please are you able to provide any feedback on this question from the customer?
Thank you very much for your help in advance.
Thanks and regards, Kevin
tim.smith | 2018-11-05 14:12:33 UTC | #2
This is a question about the base product, not API usage or customizations and is not suitable for the Developer Forum; it should be addressed by PureCloud Care. Thanks for providing the case number. I've escalated it with Care management to ensure it gets handled properly.
Kevin_Qi | 2018-11-05 20:57:40 UTC | #3
Dear Tim,
Thank you very much for your reply and follow up. We will follow up again with the Care team.
Best regards, Kevin
system | 2018-12-06 20:59:19 UTC | #4
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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