Maloy.Karmakar | 2024-07-30 11:31:38 UTC | #1
Hello,
Below is the code I am using to send URL as plain text, can I format the body to send it as button response which will open the URL in another tab? If yes, then how?
let body = { "textBody": "https://google.com" }; let opts = { "useNormalizedMessage": false }; // Send message ConversationsApi.postConversationsMessageCommunicationMessages(conversationId, communicationId, body, opts)
crespino | 2024-08-05 16:36:41 UTC | #2
Most "text" areas in Genesys Cloud support Markdone formatting, including Web Messaging: https://help.mypurecloud.com/articles/markdown-syntax-for-rich-text-in-messenger/. You might look at that article and format your textBody as a Markdown hyperlink and see what happens.
system | 2024-09-05 16:37:04 UTC | #3
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