AnNN2 | 2023-10-02 08:12:14 UTC | #1
Hi team,
Is there any way to send a notification to the agent using API? I have a scenario where I need to send a notification from BE to the agent when they chat with the user.
Regards,
AnNN2 | 2023-10-02 08:13:15 UTC | #2
Hi @tim.smith, could you help me with this?
tim.smith | 2023-10-02 15:02:57 UTC | #3
AnNN2, post:1, topic:22290
Is there any way to send a notification to the agent using API?
No, you can request new features and share your use case at https://genesyscloud.ideas.aha.io/
AnNN2 | 2023-10-04 01:40:15 UTC | #4
Thanks for your anwser.
system | 2023-11-03 07:27:26 UTC | #5
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