Jarvish | 2023-08-01 19:00:29 UTC | #1
Hi All,
Is there way to send web message in genesys cloud messenger as a user/Customer(External Participant) using API.
Kindly let me know your thoughts on this!
Regards, Jarvish Kisanth Singh
jacobshaw | 2023-08-02 13:01:30 UTC | #2
Hi @Jarvish An open messaging integration would allow you to send inbound messages as an external participant using POST /api/v2/conversations/messages/inbound/open
Links https://developer.genesys.cloud/commdigital/digital/openmessaging/inboundMessages#inbound-message-with-attached-photo https://help.mypurecloud.com/articles/about-open-messaging/
system | 2023-09-01 13:02:24 UTC | #3
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