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Sending real-time notifications to the client application

  • 1.  Sending real-time notifications to the client application

    Posted 06-05-2025 19:03

    Baris_Can | 2024-01-10 14:56:28 UTC | #1

    Hello,

    I developed a client application in Genesys PureCloud. Can I send real-time notifications to the client application from the backend of a .NET application? Is there an API endpoint for this?

    In addition, I am also looking for answers to the following questions.

    1. Is it possible to write custom JavaScript for PureCloud?
    2. Is it possible to create a Custom CTI button in PureCloud similar to the one in Interaction Connect?

    Thank you from now.


    Jerome.Saint-Marc | 2024-01-10 15:28:23 UTC | #2

    Hello,

    No, there is no channel to send real-time notifications (custom) from a backend app to the client application.

    You can request new features and share your use case at https://genesyscloud.ideas.aha.io/

    Regards,


    system | 2024-02-10 15:28:33 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 24043