Chris_Carr | 2022-10-13 11:34:07 UTC | #1
Hello,
I have an issue whereby calls are dropping and in the .pcap taken from the interaction the Reason is always SIP;cause=480;text="WebRTC disconnect (iceIdleDetection)". My thinking is that the network is dropping and wanted to make sure.
Anyone able to help?
Thank you
anon78929116 | 2022-10-13 16:05:44 UTC | #2
@Chris_Carr This seems like it would be something network related. Our Care team is ideally suited to handle these sorts of problems. Please open a ticket with them.
Chris_Carr | 2022-10-13 16:08:34 UTC | #3
I am trying to prove network issues and will open a ticket, thank you.
system | 2022-11-12 16:06:33 UTC | #4
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