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SIP;cause=480;text="WebRTC disconnect (iceIdleDetection)"

  • 1.  SIP;cause=480;text="WebRTC disconnect (iceIdleDetection)"

    Posted 06-05-2025 19:33

    Chris_Carr | 2022-10-13 11:34:07 UTC | #1

    Hello,

    I have an issue whereby calls are dropping and in the .pcap taken from the interaction the Reason is always SIP;cause=480;text="WebRTC disconnect (iceIdleDetection)". My thinking is that the network is dropping and wanted to make sure.

    Anyone able to help?

    Thank you


    anon78929116 | 2022-10-13 16:05:44 UTC | #2

    @Chris_Carr This seems like it would be something network related. Our Care team is ideally suited to handle these sorts of problems. Please open a ticket with them.


    Chris_Carr | 2022-10-13 16:08:34 UTC | #3

    I am trying to prove network issues and will open a ticket, thank you.


    system | 2022-11-12 16:06:33 UTC | #4

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16704