Jaime_Perez | 2022-05-03 11:23:22 UTC | #1
Hello,
Is there a way to retrieve the last message in the SMS conversation? I used the Architect built-in variables, "Message.Message.Body" but it returns the initial message in the conversation. I didn't find a different variable that would retrieve the last message. Therefore, I'm hoping someone can provide some guidance here.
Thank you.
jacobshaw | 2022-05-03 21:15:06 UTC | #2
Hi @Jaime_Perez After consulting this older thread, it seems this is not possible. https://developer.genesys.cloud/forum/t/customer-messages-in-a-inbound-chat-flow/7652
system | 2022-06-03 21:16:00 UTC | #3
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