andode | 2021-06-30 11:55:51 UTC | #1
We are trying to have Sinch SMS API / HTTP connection to work inside Genesys PC. I cannot find a detailed description or answer to this question anywhere
John_Carnell | 2021-06-30 18:22:07 UTC | #2
Hi Andode,
Can you give a little more context. Are you trying to setup a web hook? Is there a pre-defined integration that you are trying to get working.
Thanks, John Carnell Architect, Manager - Developer Engagement
andode | 2021-07-06 10:24:01 UTC | #3
Hi John No this is not a web hook it is actually service provider credentials that allows Genesys to send outbound SMS through the Sinch messaging platform. I have seen that there are automatic configurations for other SMS providers by simply clicking them from a drop down list. Can we implement similar configuration for a Sinch option as well.
Andre
Jerome.Saint-Marc | 2021-07-07 09:24:59 UTC | #4
Hello,
"I have seen that there are automatic configurations for other SMS providers by simply clicking them from a drop down list" Where have you seen this for the Genesys Cloud platform? I am not aware of such possibility with 3rd party providers. Unless I missed something.
Regards,
system | 2021-08-07 09:25:01 UTC | #5
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