RobertWC | 2019-10-04 18:56:48 UTC | #1
Is there any way to know if an SMS that is being sent out fails or if the end customer is receiving and reading the SMS? Seems like all SMS are returning 'Sent'.
tim.smith | 2019-10-07 20:30:30 UTC | #2
I'm not aware of any such feature for SMS. Once the message is successfully handed off to the carrier, PureCloud has no further insight into how the carrier processes the message or if it is ultimately received by a device.
system | 2019-11-07 20:30:34 UTC | #3
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