David_Hawken | 2022-04-25 12:44:19 UTC | #1
I'm using voice bots with speech recognition but I'm finding the recognition quite poor at the moment in collecting things accurately. For example, collecting a post code is causing me some issues. If I give a post code of TA9 4YX, Genesys collects 'da9 for y x'.
Has anyone got any suggestions on what I can do to increase the accuracy?
system | 2022-05-26 12:44:24 UTC | #2
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