Dylan | 2022-08-04 18:52:40 UTC | #1
A handful of agents periodically get a loud screech through the headset upon answering a call, however this isnt recorded on the playback for the call, but it has happened a few times in the last month with no way to really recreate it. Any possible info or ideas on what may cause this?
John_Carnell | 2022-08-08 13:00:30 UTC | #2
Hi Dylan,
This forum is for answering questions about Genesys Cloud's platform API and development tools. I suggest you try our Knowledge Network or open a support ticket with our Care team.
Thanks, John Carnell Manager, Developer Engagement
system | 2022-09-08 13:00:43 UTC | #3
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This post was migrated from the old Developer Forum.
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