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SSO - details about password usage

  • 1.  SSO - details about password usage

    Posted 06-05-2025 19:00

    Luca_Assandro | 2021-11-23 13:32:52 UTC | #1

    Hi someone cloud clarify my a step about the sso procedure? In this article (https://help.mypurecloud.com/articles/genesys-cloud-single-sign-identity-provider-solution/) is explained the sso solution and there's a chapter about password in the "Genesys Cloud’s single sign-on integration strategy". The question is: why is specified the hashing standard and other policy about password if via sso we musn't use any password in glcoud? Are the sso password stored in GCloud in the related agent login?

    Thanks Luca


    john | 2021-11-24 14:57:26 UTC | #2

    Credentials used to authenticate with the identity provider are not seen or stored by Genesys Cloud. The password section is referring to how Genesys Cloud stores passwords if it is configured to be the identity provider (the default if no third party identity provider is configured).


    Luca_Assandro | 2021-11-29 09:23:31 UTC | #3

    John, another information please, about SAML/OpenId flow: wich type of flow is it? IDP Initiated, SP Redirect Request, IdP POST Response, other? There is some documentation about it?

    Thanks Luca


    Becky_Powell | 2021-11-29 15:14:40 UTC | #4

    Hi Luca, you can find all of our auth docs here: https://developer.genesys.cloud/api/rest/authorization/

    Thanks! Becky


    system | 2021-12-30 15:14:58 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 12737