Genesys Cloud CX - Beta HQ

Hi Paul,

So far, we are set for Beta Go-Live on 11/15. Next week I'll be adding everyone to the Staffing Groups Community Page so we can start getting set up for testing. I see your client is GC3, so they will be fine for testing once it's live. I'll also be sending out a how-to document next week to get you started with testing on 11/15.

Hi Paul,

So far, we are set for Beta Go-Live on 11/15. Next week I'll be adding everyone to the Staffing Groups Community Page so we can start getting set up for testing. I see your client is GC3, so they will be fine for testing once it's live. I'll also be sending out a how-to document next week to get you started with testing on 11/15.

Hi Damaris.

Our group was added to this Beta just recently. We did not receive the How-to document so we can get started with this feature. Can you please send or direct me to where I can find it or perhaps a video. Many thanks!!

Hi Paul,

So far, we are set for Beta Go-Live on 11/15. Next week I'll be adding everyone to the Staffing Groups Community Page so we can start getting set up for testing. I see your client is GC3, so they will be fine for testing once it's live. I'll also be sending out a how-to document next week to get you started with testing on 11/15.

Hi Araceliz, I've attached the how-to here. Please let me know if you are able to access it :)

Hi Damaris.

Our group was added to this Beta just recently. We did not receive the How-to document so we can get started with this feature. Can you please send or direct me to where I can find it or perhaps a video. Many thanks!!